FAQs – shop17178

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FAQs


How Can I Contact Customer Support?

You may reach a Customer Service at service@shop17178.com . You should hear back from a representative within 1 business days.

What does ethical mean to us?

The store is committed to maintaining the highest level of integrity throughout the business, and seeks the same commitment from its manufacturing partners and supply chain. One of the priorities is to ensure that the people who work on and make the products are treated with fairness and respect. The store works with suppliers and manufacturers who meet its high standards for safe, healthy work conditions, and whose employment practices conform with local law and best industry practices. These standards include a strict prohibition against child labour, forced labour, unsafe working conditions, or unfair wage practices.

What is Your Returns Policy?

The items on this store are made with the utmost of care, and in keeping with fair wage policies and high standard working conditions. In order to maintain these standards, please note that all purchases are final sale, with the exception to damaged items. If you need to return an item, please note that the customer is responsible for any fees associated with returning the package. The order will be refunded once the item has been returned to us.

International Shipping

Estimated Delivery Time: 3~15 Days (Includes 1~3 business days handling time after receipt of cleared payment.) 

How Can I Track My Package ?

Click here to track your package via the 17track website (you must enter your Order Number ).